Terms and Conditions
It is illegal to sell adult fireworks to anyone under 18, we have a challenge 25 policy, if you appear to look under the age of 25 you may be asked for ID. It is illegal for anyone under 18 to possess fireworks in a public place.
How to Buy
From Our website – select the fireworks you would like to purchase and proceed with the checkout process.
Purchase In store – The Personal touch, visit a branch (Bridgwater or Taunton- Hopefully more to follow), have a chat in store with one of our knowledgeable staff that can help to advise what fireworks will work for you, see a video of most fireworks beforehand and if your thinking of staying a while we will put the kettle on!
On the phone – We can help with the selection of fireworks prior to a purchase via the website or in store.
Facebook – Similar to the phone send us a message and we can help prior to purchasing via the website or in store.
General T’s & C’s
All our firework products conform to BRITISH STANDARD BS 7114, Part 2; 1988, EN14035 or CE regulations BSEN15947 and are supplied on the condition they will be used in accordance with the manufacturer’s instructions supplied.
We make every effort to offer and stock as many items as possible, however all items offered on our website are subject to availability. Where an individual product is unavailable we will try to contact you and offer an alternative or refund any item that cannot be supplied that has been paid for.
The seller shall be relieved of its obligations wherever and to the extent to which fulfillment is prevented, frustrated or impeded as a consequence of any cause outside the reasonable control of the seller including (but not limited to) Acts of God, fire, floods, war or civil disturbance or riot, Acts of Government, currency restriction or fluctuation, labor disputes, strikes, unavailability of materials or failure of supplier or subcontractor to deliver on time.
Privacy – Your Data, we only use your information to fulfil your orders and complete deliveries, we do not disclose to third parties.
Payments. For all web based orders online payments will be required. In store we accept Cash, Card and Direct Bank transfer. Sorry no Credit will be given.
Currently we can only deliver to the following postcodes: BA, BS, DT, EX, TA & TQ UK Main land only (outside of these areas? Call us we may be able to help).
TA1 and TA6 we will deliver to these codes free with any spend over £50, for all other areas it will be:
Min spend £50 plus £34.99 delivery
Spend over £150 – delivery £19.99
Spend over £250 – Delivery £9.99
Spend over £300 – Free delivery
We are Unable to make a delivery between 31st Oct – 10th Nov & 27th – 31st Dec, for delivery on these dates please speak with our team.
We don’t use a courier and these deliveries are carried out by ourselves (explosives delivery is expensive!), we aim to get your delivery to you within 7 days between 8am – 6pm weekdays, a person over the age of 18 years old (Proof of Age may be required ) must be available at the point of delivery, a contact number will be required. If you have special requirements please get in touch.
Failed delivery can result in additional fee for re delivery.
Returns We hope you never need to return an item however for damaged items let us know instantly so we can arrange for a replacement.
For a faulty item such as a misfire, leave the firework for 24hrs, when safe take some pictures for our reference (we like to pass as much info back to the manufacturer , for instance it failed after the tenth shot/tube) then totally submerge the firework in water for 24 – 48 hours then it can be disposed of in the way according to your local authority (usually in your standard bin), then get in touch and send us the pictures, we will pass these on to the manufacturer and arrange for a full refund.
If you decide that you no longer want the items, you must contact us within seven days of delivery. We will then arrange for our collection the items from you. (It is illegal to send the items through the postal service or an unlicensed courier) The items must be unopened and in their original packaging. However you may open transport packaging to inspect the goods. Refunds will be issued upon receipt and inspection of the goods minus any delivery, collection and return charges.
We reserve the right to charge a 20% restocking fee.